Terms of Service – Khaleej Zone

Welcome to Khaleej Zone. By accessing our website or placing an order, you agree to these Terms of Service and applicable laws of the Kingdom of Saudi Arabia.

1. General Conditions

Khaleej Zone provides an online shopping platform for customers in Saudi Arabia. We reserve the right to update these terms when necessary, subject to applicable law.

2. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, prices, and specifications. However, slight variations in color or appearance may occur due to screen settings or product batches.

If a significant error affects your order, we will contact you regarding the available options in accordance with applicable law.

3. Prices and Payments

All prices and applicable charges will be displayed at checkout. Any applicable taxes, delivery fees, and payment conditions will be disclosed before the order is completed.

Available payment methods may include Cash on Delivery (COD), cards, or other payment options displayed at checkout.

4. Orders and Confirmation

After placing an order, you may receive an order confirmation by email, SMS, or phone. We reserve the right to contact you to verify order details or address suspected fraudulent activity.

An order will not be cancelled arbitrarily after acceptance, and any cancellation will be handled in accordance with applicable law.

5. Shipping and Delivery

Delivery estimates, available service areas, and shipping charges will be shown where applicable. Delivery times are estimates unless a specific delivery commitment has been agreed upon.

6. Returns and Refunds

Returns, refunds, and cancellations are governed by our Return and Refund Policy and applicable Saudi consumer-protection laws.

7. Customer Responsibilities

Customers are responsible for providing accurate contact details, delivery addresses, and order information. Customers using COD should ensure that they can receive the order at the provided address.

8. Intellectual Property

Website content, including text, graphics, logos, and design elements, may not be copied, reproduced, or used without appropriate authorization.

9. Limitation of Liability

Nothing in these terms excludes or limits any liability or consumer rights that cannot lawfully be excluded or limited under applicable law.

10. Governing Law

These terms are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.